Asking the right questions can unpack your sales


Date: Friday, December 14, 2012, 5:00am CST

I might have a new job working at the Samsonite outlet mall store. Let me explain why.
I recently bought a multimedia projector so I could show short video clips from my laptop when I am conducting a seminar. I am tired of relying on people who tell me “Oh, I’m sorry I did not have a projector for you” when I show up to the place I am speaking.
I was looking for something very specific that not only would carry what I already have in my briefcase, but could fit under the seat in front of me on the airplane. I went to a number of office supply stores, and I could not find what I wanted.
I was going past one of those outlet malls, and I thought what the heck, I’ll give it a shot. I noticed a Samsonite store and went in with my briefcase in tow. I asked the clerk whether I could load up my “stuff” in his display model to see whether at all would fit.
He replied, “Everybody else does, so please take your time.”