9 Qualities Of Truly Confident People

I thought that this article said a lot about confidence and self reliance.  The picture with the hand holding a tight rope reminds me of a lot of sales situations.  All of us are used to working without a net.  It is a little scary to think that sometimes it is an individual that is holding up one end of our tightrope.  
Keep your eye on prize, 
Mel

First things first: Confidence is not bravado, or swagger, or an overt pretense of bravery. Confidence is not some bold or brash air of self-belief directed at others. Confidence is quiet: It’s a natural expression of ability, expertise, and self-regard.
I’m fortunate to know a number of truly confident people. The majority are people I’ve met through my career and who work in a variety of industries and professions. It comes as no surprise they all share a number of qualities:

1. They take a stand not because they think they are always right… but because they are not afraid to be wrong. Cocky and conceited people tend to take a position and then proclaim, bluster, and totally disregard differing opinions or points of view. They know they’re right – and they want (actually they need) you to know it too. Their behavior isn’t a sign of confidence, though; it’s the hallmark of an intellectual bully.

Truly confident people don’t mind being proven wrong. They feel that finding out what is right is a lot more important than being right. And when they’re wrong, they’re secure enough to back down graciously. Truly confident people often admit they’re wrong or don’t have all the answers; intellectual bullies never do.

2. They listen ten times more than they speak.  Bragging is a mask for insecurity. Truly confident people are quiet and unassuming. They already know what they think; they want to know what you think. So they ask open-ended questions that give other people the freedom to be thoughtful and introspective: They ask what you do, how you do it, what you like about it, what you learned from it… and what they should do if they find themselves in a similar situation.  Truly confident people realize they know a lot, but they wish they knew more… and they know the only way to learn more is to listen more.

3. They duck the spotlight so it shines on others.  Perhaps it’s true they did the bulk of the work. Perhaps they really did overcome the major obstacles. Perhaps it’s true they turned a collection of disparate individuals into an incredibly high performance team.  Truly confident people don’t care – at least they don’t show it. (Inside they’re proud, as well they should be.) Truly confident people don’t need the glory; they know what they’ve achieved.  They don’t need the validation of others, because true validation comes from within.  So they stand back and celebrate their accomplishments through others. They stand back and let others shine – a confidence boost that helps those people become truly confident, as well.

4. They freely ask for help.  Many people feel asking for help is a sign of weakness; implicit in the request is a lack of knowledge, skill, or experience.  Confident people are secure enough to admit a weakness. So they often ask others for help, not only because they are secure enough to admit they need help but also because they know that when they seek help they pay the person they ask a huge compliment.  Saying, “Can you help me?” shows tremendous respect for that individual’s expertise and judgment. Otherwise you wouldn't ask.

5. They think, “Why not me?” Many people feel they have to wait: To be promoted, to be hired, to be selected, to be chosen... like the old Hollywood cliché, to somehow be discovered.  Truly confident people know that access is almost universal. They can connect with almost anyone through social media. (Everyone you know knows someone you should know.) They know they can attract their own funding, create their own products, build their own relationships and networks, choose their own path – they can choose to follow whatever course they wish. And very quietly, without calling attention to themselves, they go out and do it.

6. They don't put down other people. Generally speaking, the people who like to gossip, who like to speak badly of others, do so because they hope by comparison to make themselves look better. The only comparison a truly confident person makes is to the person she was yesterday – and to the person she hopes to someday become.

7. They aren’t afraid to just be silly…
When you’re truly confident, you don’t mind occasionally being in a situation where you let your inhibitions go and just have fun. (And oddly enough, people tend to respect you more when you do – not less.)

8. … And they own their mistakes.  Insecurity tends to breed artificiality; confidence breeds sincerity and honesty. That’s why truly confident people admit their mistakes. They dine out on their screw-ups. They don’t mind serving as a cautionary tale. They don’t mind being a source of laughter – for others and for themselves.
When you’re truly confident, you don’t mind occasionally “looking bad.” You realize that that when you’re genuine and unpretentious, people don’t laugh at you. They laugh with you.

9. They only seek approval from the people who really matter.  You say you have 10k Twitter followers? Swell. You say that you have 20k Facebook friends? Cool. You say that you have a professional and social network of hundreds or even thousands? That’s great.  But that also pales in comparison to earning the trust and respect of the few people in your life that truly matter. When we earn their trust and respect, no matter where we go or what we try, we do it with true confidence – because we know the people who truly matter the most are truly behind us.

Posted by:
Dharmesh Shah

Nine Ideas to Help Your Business Survive and Thrive

Use technology to improve your profits, I love it when people talk about technology and more profits.  Kind of warms the cockles of me heart.  Take a minute to review this one page sales piece. Mel

Nine Ideas to Help Your Business Survive and Thrive


Anytime is a great time to increase productivity. In this economy, you need to have the capacity to handle today’s business and continue to grow. When demand returns and your rate of profit will be higher. Meanwhile, you save expenses now and improve cash flow from higher turning assets. This makes your company stronger and your people more capable.

Here are some ideas on how you can improve performance:


1. Identify and protect your positions at your most profitable accounts.
2. Define how you measure productivity for your business and each department.
3. Analyze your business for the best opportunities to increase productivity.
4. Change processes, the organization and technology based upon profit prioritization.
a. Reduce your employee expense by doing each process, just onceb. Stay on top of your Average Days to Pay and AR Totalsc. Use technology to reduce expenses and to better market your products.d. Consider new ways to go to market and to prepare for the post recession.
5. Increase inventory turns and receivables turns to reduce asset costs while maintaining demand.
6. Adjust your pricing strategy to maximize margins while remaining competitive.
7. Review personnel and overhead expenses, pruning where feasible.
8. Examine your customer base and find the customers that have staying power and pay their bills.
a. Utilize technology to analyze what your customer is buying or not buying from you and your company
9. Seek ways to redeploy resources to fund growth initiatives.
a. Studies have shown that companies that invest in sales and marketing during recessions or at anytime, grow at a much higher and more profitable level while others contract.

The Wisdom of Resilience Builders: How Our Best Leaders Create the World's Most Enduring Enterprises

Rick Tirrell is a national and international consultant who has been advising CEO's and company presidents about strategy and corporate culture for over 20 years. His recent ground breaking book, "The Wisdom of Resilience Builders: How Our Best Leaders Create the World's Most Enduring Enterprises" has been a huge success.

In my book I propose a theory that the world's best companies build their enterprises on one Competitive Platform. Then they dial up that platform to Genius levels. A good sales person should come to understand how the potential customer competes and then hand-tailor the presentation to the prospect's competitive model.
I am saying that the sales person should change the language of the presentation, as well as the proposed value to the prospect, depending on how the prospect competes.

So one would present to Wal-Mart using a language of efficiency, cost savings, and supply chain integration, because Wal-Mart is built on the Efficient Platform.
But one would not make the same presentation to Pixar, even if they are selling the same product. One would tell Pixar about increasing their creative possibilities, making it easier to do multiple variations on a theme, ease of use, and collaboration, because Pixar is built on the Creative Platform. So these two companies are built out of two different sets of DNA. Sell to their DNA.

Rick will use the concepts from his book demonstrate the four variations of Strategic Selling you can use, so your proposal matches the unique nature of the prospect. This suggests that your choice of words, which features you highlight, and the potential benefit should match the unique nature of the customer.

Come listen and learn to become more successful in your area of expertise!
 
Date: June 21
Title: "Strategic Selling"
Presenter: Rick Tirrell, PhD., Navigator Group, ricktirrell@navigatorgroupinc.com